– The Official Stop & Shop Survey


Did you know that Stop & Shop is one of the oldest grocery supermarkets out there? It is at least more than a hundred years old! Since Stop & Shop is only available in the US, specifically in the north-eastern part, it has a dedicated consumer base which is still growing as we speak. The supermarket store offers almost all kinds of edible products, right from cakes and vegetables to meat and milk.

If you have visited Stop & Shop at least once, then you have a chance to leave a raw feedback of your experience at It doesn’t matter if your visit was good or bad. The survey focuses on both points to help you rate your experience better!

Stop & Shop
Stop & Shop

Stop & Shop has been serving US residents for generations. Your great-great-grandfather might also have shopped at their earliest grocery store! If you regularly visit the supermarket today, then you are already a part of their ever-growing family. So why not help them out by taking the TalkToStopAndShop survey?

But why are the owners of Stop & Shop asking for help from their customers? It’s not that they don’t trust their management team. We can assure you that it’s top-notch. However, since they have over 400 different stores spread throughout the northeastern US, it’s sometimes tough to manage certain locations efficiently, especially during holiday seasons. Hence, they have decided to hear out the opinions of their customers instead via the TalkToStopAndShop survey.

Why TalkToStopAndShop Customer Satisfaction Survey:

But why should you, as a customer, go out of your way to take the survey? First off, you DON’T need to go out of your way. Just shop like you always do at your nearest Stop & Shop outlet, pay the bill, take the receipt, and check if it has a unique survey code (usually found at the bottom). If it does, then simply log on to the official TalkToStopAndShop website to leave your feedback!

The website isn’t some futuristic dashboard with a complicated set of instructions. It has a simple interface with clear instructions written on the homepage of The questions are easy to answer as long as you are honest about your experience. You only need to pick one option from the already available multiple-choice answers.

Your opinions will definitely be considered by their management team. And who knows, your suggestions may even be implemented in their store in the future! But here’s the most exciting part – every person who has taken the survey stands an equal chance to win a grand prize of $500! And that’s not all; there are 10 such $500 gift cards given out during every sweepstake period!

Win $500 Prizes in TalkToStopAndShop Survey:

Now that you know how easy it is to win $500, let us go through the basic requirements of taking the TalkToStopAndShop survey. While you will most probably be eligible to enter the sweepstakes, it is always good to know that for certain.

Survey Requirements

  • You should be a resident of either of the following US states –New York, New Jersey, Connecticut, Massachusetts, or Rhode Island.
  • You must be at least 18 years of age during the time of entry to the website.
  • You should have made a purchase recently at any Stop & Shop outlet. The unique survey entry PIN on the receipt is mandatory.
  • You must have access to a laptop or computer. A smartphone will do as well. Your internet connection should be strong and stable.

Survey Restrictions

  • Anyone residing outside the five states – NY, NJ, CT, MA, or RI – will be denied entry into the TalkToStopAndShop sweepstakes. The survey is exclusive only to those places.
  • Anyone below the age of 18 will also be denied entry.
  • If you haven’t made a purchase at Stop & Shop recently, then you cannot log on to the survey. You can, on the other hand, send them your feedback via regular mail.
  • The survey entry PIN on the receipt won’t be valid if the purchase was made more than 5 days ago.
  • You are not allowed to sell or exchange the prize with anyone else. Doing so is considered illegal.
  • A person who works for or with Stop & Shop (like employees, associates, marketers etc.) is forbidden from taking the TalkToStopAndShop survey. Their immediate family is subject to the same restriction.

Survey Participation Instructions

After ascertaining that you are indeed eligible to take the survey, here’s how you could go about doing it.

  1. Enter the web address,, in the address bar of your Chrome or Firefox browser.
  2. The homepage contains all the information you will need to take the survey, including the complete range of restrictions and requirements.
  3. Choose your preferred language from English and Spanish.
  4. Enter the 20-digit TalkToStopAndShop survey entry code found at the bottom of your receipt in the text box and press Enter.
  5. The loaded page will contain a list of questions along with a set of answers for you to choose from. Pick the answer as per your experience at the Stop & Shop store, and click Submit.
  6. On the final page, enter your personal details. These will only be used to determine the winner of the $500 draw!

About Stop & Shop:

Stop & Shop was technically founded in the year 1892, close to a whopping 128 years ago! However, back then, it was just a small grocery store in Boston called Greenie Store. It was started by Solomon and Jeanie Rabinowitz, but they had to shut it down in 1908 due to financial troubles. Six years later, the Rabinowitz family again started their shop from scratch, this time calling it the Economy Grocery Stores Company.Thus, 1914 marked the official founding year of Stop & Shop. And it took them 86 more such stores and 32 years to finally change their brand name to Stop & Shop. Today, they have 415 supermarkets throughout the northeastern area of the US. Help them grow some more by taking their official survey at $500 gift cards are waiting to be picked up by 10 lucky entrants!

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263 thoughts on “ – The Official Stop & Shop Survey”

  1. My husband ordered a custom cake for my 70th birthday. We have always gotten our cakes from you because we love them. This time he ordered the cake with buttercream frosting because I can’t stand whipped cream. Well when we went to serve the cake to our guest low and behold you screwed up the order.
    It was suppose to be a white cake with lemon filling and buttercream frosting. What we got was white with lemon filling and whipped cream frosting. This is the second time in all the years I’ve gotten the wrong order. There won’t be a 3 time I will go elsewhere for my cakes from now on. How does this happen????

  2. Stop and shop in dumont, nj associates ARE UNCOMPLIANG WITH MASKS. meat dept.poorly managed, supply is often low, spoke to poor attitude associate 9/4/21 about weekend sale item, ” all that we have to sell is out in meat case, don’t know what to tell you”. Cashier unable to open plastic bag to bag groceries (although a bagger stood there just talking and not even paying attention to cashier struggle) cashier LICKED her fingers to separate and open plastic bag for groceries!! Shelves offer lack clear or sale marking labels, one shelf in pasta freezer has black marker pen indicating $2.99 under several items in error of item price. Please your store needs a price kiosk , so your price conscience can assist self, rather than grocery buying customers wait for price/sale item assistance till after associate is done handling Lottery buying customers!!

  3. I have been shopping in the crossbay store even before stop and shop took over. There is a definite improvement , I love the produce department. But what makes me most comfortable is the staff. They are so friendly.

  4. I ONLY shop at the ‘American Legion Highway’ Stop and shop. I love the atmosphere and customer service there. The cashier I had (Eugene) on Saturday, like all the others, were accommodating and friendly. And I don’t remember ever not finding what I was looking for either.

  5. I wish they would bring back the express lane with a check-out team member instead of having to go through self-checkout.

  6. I would like to thank Associate SHEMEKUA in the Floral Department for her Outstanding Customer Service. She is a True Asset to Stop and Shop.

  7. Tarrytown stop and shop Monday, September 6th.
    The girl helping out at the self-service checkout had no mask and and while walking over to me sneezed, when I asked why no mask she said I don’t need a mask im fully vaccinated. She can still be a carrier.
    Totally ridiculous.

  8. Totally shocked in the Meriden Broad Street store when I unwrapped sliced watermelon I purchased and found it covered in complete earthen dirt! Don’t the watermelons get washed before being sliced into for health and safety reasons not to transfer dirt and germs to the flesh of the product that otherwise would or could make a person ill ??? I can not understand why they aren’t . This is one stop and shop that i consider to be dirty considering Wallingfords store, Glastonbury and other Stop and Shops. WHY ?? Disappointed and hoping I wont get sick.

  9. I find shopping at the Norwell Stop & Shop to be better every time I go in. It gets easier now that the store was changed around and they are celebrating a Grand Opening. It is very pleasant and so clean. I like the idea that I can by the beer I might need, too! Although I find the wine I regularly by is much higher, I have purchased some beer there. It is all I would need in getting everything I need. Thank you for being where you are because you are close to my home!

  10. Hi! I am puzzled why a store such as Stop and Shop has planed quite invasive plants as part of the landscape. Please..the invasive ornamental grass is high where drivers may not see young children walking and that grass is very invasive as is the barberry. WE already have a bad problem with the phragmite across from the location that is killing our native plants. I would like to see the store be a model for other businesses and plant more natives that benefit the ecosystem.

  11. I live nor of Boston in a small town called Swampscott. Our Stop and Shop is technically in Salem, MA. I have been a loyal and engaged customer for over half a century. Stop and Shop, whether here or in my original hometown in Connecticut, has always felt like the “community or neighborhood grocery store.”

    One aspect I particularly appreciate is that Stop and Shop always had room for disabled people to secure jobs.
    Last week, I went through an aisle with Franklin as the cashier and Matthew as the bagger, It was apparent that Matthew was somewhat compromised and he was working twice as hard to be cordial, competent and useful. Franklin was amazing. I imagine he is high school age. He helped Matthew in every way and showed him how to do certain packing. There was so much caring and respect. Thank you, Stop and Shop!

  12. I went to stop & shop tonight to purchas some muffins. I bought them a week ago from the bakery and the price was 4 for $5.00 if I selected different varieties. A prepackaged of 4 muffins was $4.99. Tonight I purchased 4 muffins that I selected myself and the price range up at $7.96!!! That is a big jump from a week ago and the prepackaged ones were still priced at $4.99. I realize everything is going up but I was not willing to pay that much and will look for muffins elsewhere. I just had to mention that I was not very happy with that price increase.

  13. I have been a shopper for quite some time–long enough that many of the employees know my name. Never have I ever seen a cleaner store at the Jersey Shore. I look forward to seeing “Marty” when I shop!

  14. I love shopping at Stop ad Shop. The produce isle is always so fresh and I love the muffins. Great place to shop. The prices are great.

  15. I love shopping at Stop ad Shop. The produce isle is always so fresh and I love the muffins. Great place to shop.

  16. I am very disappointed in your choice of Philadelphia flavored cream cheese. For the whole summer I have not been able to have a choice. Over all I think the stock in your store has been poor and produce are also not always so fresh. I’ve been a costumer for over 40 years and I’m starting to look around at other stores.

  17. we shop at store #5 @19 howley st in peabody, ma. your employees are very cordial and competent but i wish your product variety was more available. many items are either sold-out or haven’t been put up yet. also, one normal register is not enough. we tryed the self-checkout and it was not enjoyable. not only was it forced, such as items on the floor or the bag on the wrong side of the terminal and that woman’s voice ringing in my head, but we could not apply our tele# to get our rewards. we wrote to the company and recev’ them about a month later.
    we continue to shop at s and s because we really do love that money off the gas.

  18. The orderly stocked shelves = less stress shopping and someone is always nearby if I need help. Cleanliness is important and noticeable. Checkout is pleasant. Why shop anywhere else?

  19. love their variety of fruits, vegetables and snacks! they are very helpful to find something for you!

  20. I love Stop and Shop! A loyal customer of 25 years and have not yet found better service and product. Always my favorite place to shop!

  21. Stop and shop is a go to option for groceries. Staff is always helpful. One thing to improve— stocks are sometimes low, and fresh flowers were out of stock.

  22. Stop and shop is a go to option for groceries. Staff is helpful enough. One thing to improve— sometime stocks are low, and fresh flowers are out of stock too.

  23. I shop at stop and shop weekly. at the present time they are re arranging everything in the store. This makes shopping much more difficult and I feel that this is done purposely. If we cannot find things then we have to go upp and down each aisle an may end up buying more. also I am not happy with the way to cash in our earned points. I am 85 years old and wheras before I could use it by simply swiping it for discounts on gas I can no longer do that..what is required now is confusing to me and I suspect to many senior citizens

  24. Stop and Shop continues to be reasonably priced, clean & well stocked. Even though there are less cashiers with long lines, checkout moved fast in the express lane.

  25. I like how the flower shop is arranged. It is so pretty, I browse through every time I go in, and usually find something special to bring home. I get all my arrangements for birthdays, or any special occasions.

  26. Stop & Shop has always been my go to store not just for groceries but for all my prescriptions.
    I have always been treated well and find it to be an easy store to shop in.

  27. Great selection of food items, very helpful employees when you have a question .Also always willing to help search for an item you can’t locate.

  28. I enjoy shopping at Stopandshop for the following reasons. The produce is fresh and there are always bargains on your meats. The store is clean and the employees are very helpful. I can always find my needs and the store is arranged perfectly.

  29. Store # 512, Everyone in the store are very friendly and when ever I need help there is always someone their to help me .

  30. Stop and shop is conveniently located and I shop there often. You have placed self service registers in the store and I will never use one, I am not a Stop and Shop employee and have no aspirations to become a cashier (SHAME ON YOU). About once a week I purchase a cooked chicken at the deli department (my dog and I love them). You have increased the price from $5.99 to $6.99, I still consider this to be a good value since I usually can get 2 to 3 meals out of one. What I do find despicable is the fact that you also offer chickens with a taste of honey for $1.00 more then you place all the chickens with tie price facing away from the customers with a sign that clearly reads $6.99. Now if someone prefers a taste of honey (for a dollar more) and is unaware of the price difference chances are they wont even notice unless they check the receipt. You got me once with this one, now I check the price each time. I would like to think that this is some sort of oversite but it sure looks deliberately set up.

  31. I like shopping at stop and shop find it to be a quality food market with good staffing and affordable prices.

  32. I love my local Stop & Shop and shop there regularly.
    (1) I feel digital discounts buying Breyers Ice Cream or butter, etc. is discriminatory as I am an older person and do not find using the digital discount on Stop & Shop cite easy or convenient. I end up paying the extra $1.00 or whatever to avoid bothering with the digital discount.

    (2) For most of the year buying frozen chopped onions came from China. I stopped buying Chinese chopped onions and looked for other options in other local grocery stores. Nothing against China, but it seemed too far to buy something that can be had closer to home.

  33. I shop Stop and Shop! I really love the SAVORY magazine! I get lots of ideas and have tried quite a few of the recipes! (and share the ones I like!) Thanks again!

  34. If there is a sale on products they are often gone in the first day without replacement or substitution. Rain checks should be available and noted on empty shelves.

    Doorways often become congested by entering shoppers for various reasons blocking others from safely entering. Please don’t contribute to that log jam by putting products too near the entries.

    Good selection of products and I especially appreciate the fruit bin in the back so shoppers can get a bargain

  35. I love shopping at your store, you are located near my home and everyone there are friendly and helpful.

  36. I love shopping at your store however I find on med day you only have one or two cashiers open
    And that force me to go to the self checkout
    Which always have something wrong with it it’s only cash or only cards .

  37. went to stop and shop. in Revere Ma 02151 store #11. 7/03/2021 slip # 0703 1224 0061 1001 0095
    asked for supplies to be put in a usable type bag. they said they DON’T have them. the flimsy paper bags that you use are useless. All they do is rip open and spill all your groceries all over the road. Me and family are now shopping at Market Basket in Revere ma 02151. nice people with a good manners. You lost about 20 people in my family over lousy bags. NOT COMING BACK. fIX YOUR PROBLEM

  38. Store is like ” don’t stop keep shopping . Its excellent shopping center where you can find all fruits and vegetables including International items . and If I don’t find any specific item help is available all the time ‘
    I never got out empty hands . always I find my stuff in very short time . well organized


  40. Your web sites are difficult to use, there are too many, navigation is especially confusing for the go rewards, you do not advertise that the points earned cannot be used for 24 hours after you claim them, and points should not expire.

  41. just moved from s,weymouth to wayland, shopping at the natick store……..the store is very clean, modern and convenient. being partially disabled, there is always a riding cart all charged and ready to go. i look forward to having this store my #1 place to shop…………ed k

  42. I go to Stop and Shop regularly. The store is huge and a lot of choices. I like to shop there
    for sale items.

  43. Found the Stop&Shop store in Greenfield Ma to be very friendly the staff very helpful. I wish all the other stories were just as friendly. KEEP UP THE GOOD WORK

  44. I always shop at Stop & Shop. The stores are bright and clean. The staff is very helpful, especially in the West Haven, CT store.

  45. Good store too shop, I have been shopping there for almost 10 years every week,great place to work, just love my grocery and also shopping for my clients they’re love my shopping there

  46. You have to know HOW to shop at a Stop & Shop Store. Their prices are generally more than their competitors,
    but sometimes you can do very well. One thing that is consistent, their vegetables are almost always fresher & of better quality than those of their competition. Like I said at the beginning, “you have to know HOW to shop at a Stop & Shop Store. I am an expert & I know their cycle of when they are or will be selling different products at the lower prices.

  47. What does it take to have (always open) an isle for a few items 10 or fewer deferent items.
    I had to wait in a line with a person who had almost two carts of stuff to be checked out, They could have had more registers open, but No the management is too, cheap. They used to have handy cap kids that would bag, but not anymore, Why not?

  48. The self check out has become very slow and annoying to use because for no apparent reason the system stops working and an attendant needs to restart the scanner. Item is properly scanned and set to the left as instructed, but fail. This issue occurred multiply times with us, and almost everyone nearby was experiencing similar issues. The attendant was polite, but running around helping almost everyone. Please resolve. Thank you-

  49. I have shopped at Stop and Shop for many years. I especially like the Framingham, Ma store on Old Connecticut Path. The Hudson store is very clean and organized.

  50. I had a large order on 06/12 & wanted you to know what a good experience checking out was. Deborah was my cashier and she was friendly, helpful and efficient. I always have a good experience with your staff but this was above and beyond. Joey was our packer and he did a great job! packing the groceries. I even stopped a the help desk to tell them about my service. Thank you all very much.

  51. The newly renovated stop and shop in Southampton, NY is a huge improvement!! I love the wider aisles and it is much better organized!!!
    The employees are very helpful and polite!! Kristina was especially helpful yesterday with a great sense of humor!!!

  52. I would like to send a shout out to the young lady who helped me this morning in the flower department of the North Kingstown Stop & Shop. I believe her name is Alyssa or Alicia. She was extraordinarily helpful, competent and kind. You need more employees like her. She often works in the customer service desk but today she came over to the flower department when I was there at 8 o’clock in the morning to help out.

  53. I know staffing is difficult and fully stalking the shelves is challenging. I try to be patient

  54. I have shopped S&S for several years since back in MA. I appreciate not only their service while shopping, but also their investment to local communities (such as COAs).

  55. Stop and Shop has been my store for over 35 years. Your customer service representatives are always helpful and informative. I have had wonderful experiences with your representatives in all the departments that I shop. It is a very convenient location to my home which is important to me, It is also a plus to have weekly coupons sent to my e-mail address. Beats having to cut coupons all the time.

  56. Shipped today at store#564 and had such a nice helpful young man as cashier. His name was Andrew. Just wanted to say what a nice experience it was

  57. I am trying to enter the stop and shop survey to enter for the $500 prize. It used to be simple to do!!!
    Keeps coming up PCH.

  58. Clean and well run location. Employees are always friendly and courteous. Always have plenty of coupon flyers and carts available. A very convenient location for me.

  59. I shop at Stop and Shop for several important reasons: fresh vegetables and organic choices, dairy products contain no hormones and are clearly dated for expiration, meats, poultry, fish properly packaged and the counters are immaculate. Deli section help is phenomenal, pleasant and courteous and they carry Boars Head Brand of deli meats which are superior to what the other supermarkets carry. Also and animportant feature of the Stop and Shop stores is their Flower/Plant department. So easy to pick up gifts for ailing neighbors, family and friends. The staff is always willing to put together a bouquet tastefully and the savings are superior than using a local florist. All in all, for a supermarket chain, Stop and Shop offers their customers unequalled service and quality with substantial coupon savings weekly.

  60. The Stop and Shop in Greenwich is one of my very favorite stores to shop. Very friendly and helpful staff as well as a fully stocked store with much variety. One of the most helpful staff members at checkout is Dana!

  61. i just spent 20 minutes doing your survey and after all that i could not submit it!!! Kept saying i entered something wrong. I am sure i know my name address phone# and email address thank you for wasting my time sure i had little chance of winning but to spend the time answering all the questions and unable to submit just want to know how many others had the same problem


  63. Very friendly and helpful employees along with great product selection ,clean stores ,excellent price value.

  64. I’ve shopped here for many years. The customer service is stellar and prices are great! I love to see how much I’ve saved each week❣️Thanks for having everything I need!

  65. Easy to shop, staff members are friendly and helpful, prices are competitive, items are easy to find.

  66. Absolutely love the amesbury massachusetts location. The employees are terrific. Always offering help. Always smiling. And overall the store is always clean and stocked.

  67. Stop and Shop has always been my go to store. If you want everything on your list you go there first. I absolutely love their Nature’s Promise line!

  68. Stop and Shop is my go to store. If you want everything on your list that’s where you go first. It’s clean and I absolutely love my Nature’s Promise choices.

  69. Love stop and shop every thing I need always find in this super market, and it also have great deals

  70. rte.3 coventry,r.i. is the worst store to shop at , pleasecall tony at 401-826-1353 i will let you know why.

  71. I love the Stop & Shop the location is great for us. The selections are great, the store always looks clean. And their return policy is wonderful

  72. I like the clean, wide open aisles and the big choice of foods. The price isn’t bad either!

  73. Cashier did not appear to understand English and never looked me in the eye. Also ditch the robot!

  74. A great place to shop, well stocked with prices very competitive with other grocery chains. Even better than Costco with main items.

  75. It is a good place we’re I can shop a fresh produce and the employees are very friendly with the customers

  76. Stop and Shop is a great store. During the height of the pandemic I appreciated how you had someone at your entrances to watch for mask wearing, and most of your cashier’s and baggers are still wearing them, as am I. Stop and Shop produce is fresh and blemish-free. Your fish department has a good variety as does your meat, dairy aisles and bakery.
    The only I hate is that darned Robot!! It actually walks toward people and is just plain freaky!!

  77. I’m sorry to have read all the negative comments. Perhaps you should live in Monroe Twp. Thursday was the first time I was able to return to the store since the Pandemic. I was impressed with the cleanliness, orderliness, and courtesy of the associates including the robot. Most items were available (please bring back Knorr’s vegetable bouilion). It felt good to be out. Thank you Melanie for being polite and thoughtful.

  78. On 5/28/21 I purchased some bananas and two Pepperidge farm cakes. Hanging from the ceiling was “Bananas, 49c a pound. One the shelf where they were, a sign said bananas 59 c a pound. At the freezer, it said the cakes were on sale for $3.34, marked down from $3.69. Every item rang up at the WRONG price — not the sale price. I spoke up and did get the sale prices. BUT, if I hadn’t been paying attention, I would not have gotten the sale price. Your store would have cheated me. once on bananas and twice on each cake. I rarely shop at your store and probably won’t again.

  79. Mostly I go to stop and shop for my groceries shopping and it close my to my home…plus the rewards card are great help with saving compair to other store.

  80. It’s alright wish hadn’t ran out of stock on an item that was on sale just started yesterday

  81. My name is John and I don’t think I will be shopping at your store anymore. I use to take advantage of self- checkout and breeze through with little or no trouble. I just left your store in Teaticket MA and needed constant help from a very patient employee. Your new system couldn’t be worse! I think I needed help with 90% of my items. You never have enough help at non-self-checkout so I’m forced to use self service. It’s too agravating an experience. I feel really bad for your employees, doesn’t seem like there too pleased with your new system either! I can avoid this nuissance by shopping at nearby Shaws or Windfall Market.

  82. I love shopping at Stop & Shop and have been for many, many years. It’s a wonderful store with so many good fresh produce choices. I also love S & S bakery products, card aisle and party goods. Meats and frozen foods are the best too with lots of selections. I even like the floral and gardening area.

  83. Well if I win the money I most likely will be spending it at Big Y. My Stop & Shop really doesn’t exist anymore. I have been trying to get used to the “new” set up, but nothing seems to have any sense left to it for set up on the aisles. But today I went to get 1/2 lb. of Tuna salad, and was told sorry we don’t do that anymore. You have to buy the prepackaged 1 lb. buckets. And there is no other salads at the deli…..does not feel like my home store anymore….

  84. I think the store in Medford is displayed very well except for the one way signs. Most of the time I have a small
    order so I use the do it yourself lanes. Today I used the normal lanes as I had veggies and it was quicker
    to have your cashier process the order.

    Keep up the good work and be well.

  85. I’ve been shopping at shop n stop for 5years cash loyal customer . Makes me so upset that they cannot provide bags , only to Welfare customer I’m a hard worker and this is how they treat loyal cash paying customer . So dissatisfied with this .

  86. Love my Stop & Shop. Neve had a problem with food products or the workers. Always have polite and courteous employees.

  87. Please go back to plastic bags paper bags break in the parking lot. Plastic bags also have handles to make it more enjoyable to shop. Other stores are using plastic why can’t stop and shop. Trees are used to make paper bags you are taking trees away from the environment that helps the oxygen in the air. I also see your customers come out of the bathrooms with there own carry bags they bring from home. THIS IS GROSS!!! These people are shopping with bags that were in a bacteria filled bathroom.

  88. I love my Stop and Shop store in my area. Everything over there i just right. It’s a big store, you can find anything about food. It’s a very clean place too. The employees and customer service are very respectful and they helps a lot. More important thing the prices are just right for the quality of the goods. So Stop and Shop is my first food Supermarket. Thank you Stop and Shop!

  89. Store #539 in Glendale Queens NY has to be the most disorganized store. I have been shopping there since it opened in 2011. The past 3 years it has gone down hill in quality and appearance. This store has changed from a local supermarket to a ORGANIC KOSHER market. I usually shop on Monday morning and every Monday the aisles are filled with pallets of items to pack out. The shelves are always empty. It doesn’t matter what time or what day you are there. The produce has become an organic dept., therefore leaving a family to spend twice as much to feed them. I like to purchase BAI watermelon water. Well, for some reason they only have 10 bottles to stock but 40 bottles of BAI Coconut Pineapple water. This is not just once in a while BUT every week. I have spoke to the manger many times about this. Nothing is ever changed. Someone is not checking what is really selling. This past month the store has been advertising PEEPS on sale for EASTER. The past 2 weeks they were 2 for $3. Today I went to the manger . He was rude and could care less about what was going on. He was on his phone. I asked about the PEEPS and his answer was ” WE RAN OUT” He never put his phone down. I then explained showing him the flyer and his answer was “WE RAN OUT” I tried to tell him that this has been advertised for 2 weeks but he did not care. kept talking on his phone. Throughout the month of March I have watched the HOLIDAY aisle start with ST. PATRICK’S DAY to PASSOVER. Every week the HOLIDAY aisle became more PASSOVER. Now as we enter the most Holiest of Catholic holidays there is STILL NO Easter items in the HOLIDAY aisle. You can find them at the check out aisles. This store has become a KOSHER Market for the month. This store is in a CATHOLIC community. All I want to do is but my family some PEEPS. This store needs a new manger who respects his costumers and community.

  90. I enjoy shopping there on my way home from seeing my aunt in the nursing home so if I need something I walk on through and pick up what I need and go home it’s convenient for me even though it’s a bit pricey on meats and a few other items I always look for great sales for things I need or want I would like it to be a store I can always cone too since there is going to be a new compare store opening in Lynn closer if the prices of meats come down a bit I don’t want to change stores yet compare cater to more Spanish and is pricey too I still find I can find the items I look for at Stop&shop it is also closer to me then Market basket

  91. Ilik stop and shop is very good and very nice and clene very good food thanks for all people work together in stop in shop

  92. I have been shopping here for several years.No matter who you ask for help,its done with a smile.

  93. Stop and Shop my first impression of the Supermarket is orderly and not a crowded place. A place where you can shop with not worrying of time and space. I run to the supermarket with any of little things to buy such as cooking or baking stuff or what so ever like snacks at the middle of the night before store closing. The easiest way to go with just a half mile away from where I live. The number one concern also at midnight are police visibility so its a secure feeling about the place too.


  95. SS have everything and always put things on sale specifically meats which are really good unlike other meat stores they cheat like color meats but inside not good.

  96. I agree where is the survey? But really want to slam the Burnett Blvd, Poughkeepsie, NY store #540 for the horrible ladies room. No hot water, air blower that has no hot air and only enough air to match the amount of air that I can blow thru my own big mouth, and never any paper towels and I have to touch that dirty contagious door handle to get out. Great covid cleanliness.

  97. I shop at STOP & SHOP store #526,at least once a week, and it is a great store. I have one small complaint,for some reason ,they never have THOMAS MULTIGRAIN ENGLISH MUFFINS, just the LIGHT multigrain muffins,which i donot like. I asked about this, and i was told,this store ,is not on the venders list for the regular multigrain english muffins. This leaves me, having to go to another store to get this product.

  98. Very happy with the Stop and Shop in Abington Mass. Love using the scanner. Makes shopping so much easier and faster. They are a great store with very nice and helpful staff

  99. I’ve been shopping at Stop & Shop for many years. It is always clean, has alot of brands and different varities of all types of food to choose from. The store employees are always friendly and willing to help you find what you need. The cashiers are always friendly and so are the deli workers. I don’t like shopping any where else.

  100. store #449 on 449 portion rd in Lake Ronkonkoma, NY. is the biggest fraud on its cust0mers.Items marked on sale Like the BBQ chicken which say $5.99 when you get to the register its 6.99.Next BoGO items, when you get home you see you paid for all Items or at the least not the price it says. some pre sliced cold cuts look like they were thrown in a bag not caring how it looks to the customer. Next the meat depart Mt,many times the workers cutting meat does not wear a mask. In this store the meat department don’t care about covis-19 or its customers, however store is well stocked and clean. Gary in deli needs to train his workers on how to properly package pre sliced cold cuts .Mr.Borello get your house in order. ]

  101. I love Stop and Shop. The employees in the store I shop in are wonderful. They are courteous and always willing to help.
    The store is always clean. The produce is fresh and the deli department is one of my favorite spots to shop. A great bunch of workers in that department.
    I love the self checkout. Not only are the workers wonderful in that area even the customers are courteous.
    STOP and SHOP on Richmond Ave, Staten Island, NY is awesome!!!!!!!!!

  102. Love shopping there.The selection is great,great weekly sales on my favorite productsand most of all…the friendliest,nicest people work there!

  103. I shop at the local Litchfield and Torrington, CT Stop/Shop stores. The Torrington stores are larger, have wider aisles, more merchandise selection, less expensive, and feature brighter lighting. All stores offer sanitizing lotion and wipes. Occasionally, a representative will be wiping down the carts and helping customers getting their carts from the rack. Aisles are marked for one-way traffic which is helpful. When I have asked for assistance getting my groceries to my car or asking for help when I pull up to the curb, I have been accommodated. One suggestion: have groceries waiting outside the exit door (identified with a card – picture of a product or number which matches the one the customer is given) with an attendant so that the groceries are loaded into the customer’s car when you pull up . This is helpful in bad weather, helpful to those customers who walk with a cane, those with small children and eliminates runaway carts in the parking lot. All stores have a canopy upon exit, so customers are out of the weather and protected until you step off the curb.

  104. I love Stop and Shop. The employees are all very helpful and polite, even when I had a big problem with my Stop and Shop card no longer working. The store is clean and well managed withe Covid attention. The help is more than nice to put aside an item, and even calls me when a sandwich, which we love, is in the store (lobster).

  105. I LOVE the “The Savory” magazine! I am 77 years old and have cooked my entire life. I have found in these issues so many great recipes and with the Covid-19 being restricted to eat home every day, it is wonderful to hear my husband’s praise of my cooking! Thank you, Stop and Shop!!

  106. Stop and Shop has been my grocery store of choice for over 50 years. I love the quality of the food and can always find what I am looking for. The staff is always very helpful and friendly.. They have been especially helpful during the Covid-19 Virus. The store is always very clean. I love Stop and Shop!

  107. During this pandemic you cashier was not wearing a mask and have dirty gloves on, I don’t feel save shopping @ ur store, if you can please looking into this, it’s a very serious matter. Your cashier name is cosmay, she was also rude.

  108. Stop & Shop is the closet supermarket near me. I love this supermarket. I like the sales. I love the products.

  109. Stop & Shop is the closest supermarket near me but I find there are never enough cashiers working. I can usually find everything that I am looking for and the store is kept very clean.

  110. I love going to Stop@ Shop in @150 New Park Ave .Hartford Conn.06106.The produce has down size,and I would like to see the Deli come back only because the expiration date for the deli is gone and the customers r not seeing that.I have been a fan for this store since the early 60 s when Stop @ Shop was located in Hartford on Albany Ave @ Garden street.Hartford.


  112. I wish that when you advertise sale items they would actually be available and appropriately priced. You staff are all so helpful and cheerful. It makes a scarey situation tolerable!!!

  113. We enjoy shopping at Stop & shop. The product lanes are clearly defined,so it is very easy to navigate around the store. The cashiers are very helpful. Today our cashier, Marie, explained how the Go program works.

  114. I have shopped at stop n shop for many years and it has always been a pleasant experience. The cleanliness ,organization and pricing is excellent. Above all, the personnel is friendly and always eager to assist. Thank you.

  115. I like Stop & Shop because they always have great fresh produce and, fish and meat products. Their Staff is always helpful as well. Carts are always sanitized and I really feel safe when I shop there.I don’t think I’ve ever gone there and not found what was on my shopping list.It’s also very convenient for me to get there as it’s only 5 minutes from my home.

  116. As a frequent and dedicated customer to Stop & Shop since it’s been in our local area of Glendale, NY, I have yet to recall ever being offered a “senior citizen” discount. One of the other local supermarkets nearby have always offered a discount to seniors once a week (Wednesdays). Offering discounts on shopping conveniently in midweek makes it easier for seniors and alleviates crowds and congestion for those who only shop on the weekend. I realize you have just initiated the GO Points Program but some seniors are not able to take added advantage of such discounts since they do not utilized a personal computer at home or a smart phone/tablet.

    I always find your staff to be more than helpful and accommodating especially Rosie who frequently works in Customer Service area. She is a pleasure.

  117. My Wife and I have been shopping at Stop and Shop, Neptune city for 12 years and it is always a pleasure and relaxed atmosphere each and every time we go there. The Staff is always a pleasure to deal with, the staff in the deli always remembers who we are and always has a great helpful attitude. We believe the prices to be ery competitive and I have yet gone under $35.00 in savings each week we visit. I have gone as high as $90.00 in weekly savings with coupons and your specials. Josephine and Priscilla are the best when you cash out, and because my wife is in a wheelchair, always ask if we need help to the car. Go to the Neptune city Stop and Shop and get treated like Family!!!

  118. I just want to talk about one of your Cashiers. buy me using the pin that was given to me, witch is 1108-1014-2891-7011-0003 This young Lady was very courteous and helpful to me as I finished shoping.,, She Helped me bag my Groceries, and place them in my cart, very thankful for her help,..

  119. I went to 2 STop and SHOp today because I had Shaws competive coupons I want to used it tn your store , but THE manager told me they dont take competitive coupons . when I go to STOP and SHOP online that says it does take them .
    I was denied in DEDham stop and shop
    and stop and shop on tremont street IN BOSTon mass.
    I guest you lied TO customers .

  120. we really enjoy the natures promise brand from stop and shop. i found the store to be clean and well stocked.

  121. I have found your meats and their prices excellent especially when there is a sale. The last few months though I have found some shelves are unusually sparse. I understand in the beginning the run on toilet paper etc., but can vegetables? I also have noticed there are many items which I previously brought under the store’s brand are gone or in limited supply e.g. Stop & Shop spaghetti sauce. I just find the shelves and freezer sections are not stocked like before. It’s aggravating to have to go to another grocery store to buy the items I couldn’t find at Stop & Shop. Market Basket’s shelves are always well stocked although this store is on the other side of city where Stop Shop is much closer to my home. If I know I want to stock up on many items, I’ll travel to Market Basket because I know they will have the items I want. The Dartmouth St New Bedford store is very clean, staff is friendly but shelves need to be stocked better.

  122. The quality of your produce is unacceptable, The summer fruits are soft and grow hair on them. Gross. The packaged meats are not what they once were. Your prices are outrageous and it’s because the annoying robot needs to be paid for. I am done shopping at stop an shop.
    Dave’s Market is my choice, always fresh. Their fruit does not grow fur on it or mold.

  123. I have been going to this location since it has opened.I have been very happy with the service and the people and there helpfulness when a question was asked of them. All have been wearing masks and have not heard any complaining on their part,it has been a pleasure to shop at this store.

  124. I h ave gotten to know so many of the people who work in the Fairfield,Ct. store over the years.They are great,so nice and friendly .It just shows me that they love their jobs!! Everyone , be safe!

  125. 我们多次遇到收银员没有按标明的优惠价收费,要到服务台询问。由于语言不通,给双方都带来麻烦,请你们加强这方面管理。谢谢!其他都很满意!(We have repeatedly encountered cashiers who do not charge the discounted price indicated and have to ask at the service desk. Due to the language barrier, this is causing problems for both parties, please strengthen your management in this regard. Thank you! Everything else is satisfactory!)

  126. I like Stop & Shop and during the summer there were store associates who directed you to a cashier, which we found very useful instead of waiting in one particular line. The last few times we were there, they stop doing that and lines are once again very long.

  127. Normally, I go to S/S on Glen Ridge (down the street ..Blind Brook High School, near Glenville Firehouse). How -ever, I was @ACME on US1 & remembered yogurts were on sale(last day today) Much bigger than S/S Glen- ville, CT. SO very convenient, near Library, Dunkin Donuts, gas, Board of Ed Bdg (w/ track below it, near park). Cashier was pleasant, though coudn’t see if she were available behind other cashier/register.; self-scheckout had adjacent line. Plenty of sanitizing wipes. Also, I appreciate recycling bins are outdoors. Better safe than sorry in this day & age. Very nice selection in the store & pumpkins/plants displayed outdoors 🧅🍂🍁👍👍

  128. I like how neat and clean Stop and Shop are. I also like the wide isles and roomy produce department. The employees are friendly and helpful.

  129. I have shopped at your Miller Place location since it opened in the 90’s I realize that we are in the midst of a global pandemic. However, i find it frustrating that I have yet to find a single can of Lysol disinfectant spray or a comperable ite. I shop in the ealry hours since I am a senior citizen. What can you do to help me?

  130. My husband and I shop at Stop and Shop on a regular basic. We like you fresh produce and large selection of other grocery items. We travel 25 minutes to get there.
    One thing on the down side, you do not sanitize your grocery carts like the Big Y. They have someone there to do every cart before you take it. That is our only complaint.

  131. At the age of 95, we look for ease of shopping, good quality foods and good pricing. I find all there. The only thing, now caused by the CoronaVirus, is the checkout lines. I usually a few item I need, the bill almost always is about $40. I am there two or more times a week. The lines still bother me. I WOULD SUGGEST – ONE OF THE SELF CHECK OUT BE DEDICATED TO SHOPPERS WITH 10 ITEMS OR LESS. HAVE A STORE HELPER THERE TO AVOID DELAYS AND HAVE A LOT MORE HAPPY CUSTOMERS.

    1. Exemplary service for over 30 years that I have shopped there.
      My dad ran Grand Union so I know what service to customer means.
      Even PeaPod service, now S&S, is completely awesome to me.