www.Lowes.com Survey – The Official Lowes Survey


Lowe’s has been serving generations of Americans since 1921, providing them with every bit of hardware and home improvement equipment whenever needed. Did you know that it is the second-largest hardware chain in the world? And that is saying something since Lowe’s has stores only in the US and Canada! Every Lowe’s store opens sharp at 6:00 AM and shuts late at around 10:00 PM. In fact, Lowe’s is one of the few hardware shops that have such long working hours.

Since they are so dedicated to serving their customers, Lowe’s management decided to give the customers a chance to help them out through the Lowes survey. All the customer needs to do is log on to their official website – www.Lowes.com/survey – and spend just a few minutes answering some simple questions.


There have been quite a few unofficial Lowe’s surveys in the past, some of which were plainly fake. At one point, the company used to ask for consumer opinions over a printed Lowes survey paper form as well. However, such endeavors did not prove to be very effective. 

Hence, they decided to take their questionnaire online at Lowes.com/survey. The entire process became several times simpler for both the management team and the consumers. The customers could now take the survey at their leisure, and the management could efficiently compile the list of complaints and suggestions. Thus, the decision-makers were better able to determine which suggestions to implement and which to discard.

It didn’t take long for the Lowe’s stores to improve their services after launching the Lowes.com survey. The customers registered their complaints, post which the management immediately put their plan into action. And this effective exchange of information between the two parties is working smoothly to this day!

Why Lowes.com/Survey Customer Satisfaction Survey:

But why should YOU take the survey? How would you, as an individual, benefit from answering the questions? The thing is the Lowes survey was created solely for the purpose of benefiting the customer. Don’t believe us? Allow us to explain. The survey provides a three-fold advantage to the customer.

  1. Whatever complaints or suggestions you have, they will be taken care of by the authorities at Lowe’s. You don’t need to spend a dime, just 5 minutes of your time!
  2. The website www.Lowes.com/survey is extremely secure and easy to access. It has been designed by experts, keeping all kinds of users in mind. Since the site is light and devoid of any pictures or videos, it gets loaded quickly on even a slow internet connection.
  3. As soon as you complete the Lowes.com survey, you will get exclusive entry into their weekly sweepstakes. Every person participating in this draw stands a chance to win gift vouchers worth up to $500!

Win $500 Rewards in Lowes Survey:

It’s tough to ignore such a huge giveaway, isn’t it? No matter how rich you may be, you could always use $500 worth of home improvement equipment and hardware tools. That is why you should not miss out on taking the Lowes.com/survey. Here’s how you could qualify for it.


Survey Requirements

  • Only US and Canadian citizens are allowed to take the survey since most of Lowe’s shops are located in those areas.
  • You cannot expect an underage kid to give proper feedback of their visit. Hence, the minimum age of entry is set to 18.
  • You should have access to Wi-Fi or basic internet through digital devices like tablets, computers, smartphones, etc. You won’t need these if you are answering the Lowes survey questions via regular mail.
  • The survey is available in only two languages – English and Spanish.
  • You should have made a purchase at Lowe’s store recently. If you are taking part via regular mail, then you won’t need a receipt.

Survey Restrictions

  • You should not be an employee at a Lowe’s store. You should not be an investor or an associate of Lowe’s. Even the top-level management people are forbidden from entering the Lowes.com/survey.
  • The Lowe’s receipt that you are using to enter the survey should not be more than a week old. If it is, then we would recommend that you make another purchase before taking the survey.
  • You are not allowed to sell the $500 prize to someone else. If you do, then you may face incarceration.

You can find the entire list of restrictions here.

Survey Participation Instructions

  1. Head over to the official survey website of Lowe’s: www.Lowes.com/survey. It would be better if you are using a personal device, but a friend’s phone or a rental laptop would do as well.
  2. On the homepage, pick the language that you prefer to take the survey in, and click Next.
  3. The instructions are provided on this page. Locate the 18-digit Lowes survey code on your receipt and enter it in the empty box provided.
  4. The questions that get loaded on the page that follows are easy to understand and answer. Just refer to the memory of your visit to the Lowe’s outlet and answer them honestly.
  5. Finally, you will have to provide your personal details like name, address, phone number, etc. on the last page of the Lowes.com survey. Please note that those details will only be used for the purpose of the sweepstakes.

About Lowe’s:

Lucius Smith Lowe, the founder of Lowe’s (the company), built his first hardware store in 1921 called North Wilkesboro Hardware. After his death, his son, Jim Lowe, and son-in-law, Carl Buchan, successfully ran the company under the same name. It was mostly due to Buchan’s exceptional business instincts that the company saw a meteoric rise post WWII. However, the name of the company was officially changed to Lowe’s Companies Inc. after Buchan passed away.Thereafter, the Lowe’s management team tried to take its business global by setting up stores in Canada, Mexico, and Australia. The Australian and Mexican Lowe’s were eventually shut down, but the Canadian and US ones are still running strong. Help them expand further still fruitfully by taking their official survey at www.Lowes.com/survey. Win $500 in 5 minutes!

Related Links:

Lowes Rebate Guide

82 thoughts on “www.Lowes.com Survey – The Official Lowes Survey”

  1. I have been shopping for Lowes for over 2 decades, Now almost every day I purchase something I get a receipt , I try to enter the information for the survey, and it does not work it tell me I have already done it.
    I have been trying for 20 mins to take your survey, the website kicks me off and tells me to mail it in! What the heck?????? This is why your company can’t get people tp participate in the surveys. I’ve tried multiple company surveys and they are all too hard and make you jump through too many hoops. I don’t even get a chance to “hoop jump” with http://www.lowes.com/survey…..very frustrating.
    I was able to enter 2 surveys, now every receipt is just better to throw away, because you can’t enter the information.

  2. Recommend Roy who works at the Hempstead Rd. site. He went beyond the call of duty by helping me solve a problem for finding pulls for odd sized spacing holes. He showed me how I could us knobs and fill the extra hole by using a dowel and filler. Then he searched to find matching 24 knobs needed. In previous stores looking for these pulls the employee just said bluntly, “we don’t carry that size.”

    Roy could have done the same but he pursued it by asking questions and suggesting the solution. I so appreciated his help and his willingness to spend the extra time explaining how to fix it and even assisting me in another department. It’s unusual to find a salesperson who is knowledgeable and takes the time to thoroughly explain how to do it.

    In remodeling our house, I’ve purchased thousands of dollars worth of supplies at several Lowe’s location. Most customer service people are polite and helpful, but Roy is outstanding from my perspective. Please reward him.

  3. I live close to the Lowe’s store #1136. I frequent this store for obvious reasons. It is the worst operated store I visited. The inventory is hard to find. It is VERY hard to find polite, competent employees to help find the things you need. The reorganization of stock was terrible. Your store manager is failing at his job. Therefore your reginal is not doing his job. Unless I am in a hurry I will not got to 1136 but will go to the Waldorf Store.

  4. We we were at Lowes today looking for a new washer. My husband & I were at another Appliance store before checking out what Lowes had. Right away a washer caught my eye and it is a great washer and brand at a very reasonable price. Service Rep Dallas came over to us and was so nice and helpful, informing us of the product and Lowes delivery and availability. Well, there is no delivery charge, product was in stock and would be delivered the very next day! Needless to say we bought the dryer too! This all happened in 15 minutes. Thank you Dallas for your help and professionalism. You made our day! Tom & Lola Olsen



  7. I visit our local Lowes often. Today I was in need to look at the radios. A nice gentleman showed me what was available and I decided that was not what I was looking for. I would sure give him and the store a 10 today. 3/1/2021!!

  8. I went to Lowes to find something I really needed, and I’ve been going to the same Lowes for 21 years. I looked everywhere for it, and then when I found the area, I couldn’t find the product. I asked an associate who was there helping someone else. When they were finished I asked the associate where a certain product was….he wasn’t sure, and I took him to where it should have been. He said he didn’t know anything about it, nor did he know if they had any of them. He just kinda shrugged his shoulders and sluffed me off, and meandered away. As he walked away, he told me to go online and find it on a website and order it from there. I did what he said, and I found it on a different website, ordered it, and it’s on it’s way…..Lowes associate gave my sale to another company!!! Can you believe that?

  9. I think this is a scam!!!! Been to site 4 or 5 times. Nothing there to fill out. You don’t want to know what I think right now!!!!!!!!!!!!!!!!!!!!

  10. I’m always certain that Lowe’s will have just the right item I need. Whether it was the right type of tile, carpet or any project big or small, Lowe’s was able to install or deliver. They are my go to box of materials.

  11. My experience at Lowe’s has always been great. I prefer Lowe’s over Home Depot because the store is more organized. At Lowe’s you can fine things without run all over the store. plus the staff is always there if you need help. Another thing I like about Lowe’s is the prices, you can always go there and fine a good sale in the appliance department I bought all my appliane there at a very good price. If you need to bring things back there’s never a hassle.

  12. we were very impressed with abbey and the two delivery people. She was very helpful and knowledgeable about the freezer that we purchased. We had shopped at the two other stores in the area and not happy. Also the fact that we got the military discount meant more than you know. Home Depot person was very indignant about it and will not have our business again. Thank you and we appreciate you.

  13. We usually shop at Lowes in Waynesville NC, and it has very nice and polite workers there that volunteer to help you find .

  14. today, we returned a dishwasher, which didn’t work, right out of the box! After numerous attempts to reach the manufacturer and being told “we are not currently taking any calls due to COVID,” We explained our situation to Robbie, at Store 0318 Hwy 50 in Pueblo, customer service representative, and he was able to resolve our dilemma. (This situation had been going on since the end of December with the manufacturer.) Robbie was able to cut to the chase and we came away today with a smile on our faces and a new dishwasher in the back of the truck. Thanks to Robbie. Mike, in the garden center, took us directly to a product we had been looking for with no luck. He explained the different types of this product and we were able to make a good choice. Thanks to these 2 GREAT Lowe’s employees.

  15. Hello, today I went into Lowes to buy paint for my tub. The young girl that I spoke with was very nasty. I will be going back but I will not be asking that person for help of any kind.

    1. I have being shopping at lowes in Lancaster for many years and never had a complaint. They are always helpful and friendley.

  16. Sue @ checkout in the Lowes in Matthews NC was friendly and polite, she needs to be a trainer in new employee customer service training! Thanks Sue!

  17. I had a tree to fall down across my chain link fence back in July of 2020. I had a fence company give me an estimate on repairing my fence but they were too high, so i decided to try and repair my fence myself. I went to Lowes and was able to purchase all the necessary items to do the repair.
    Thanks Lowes.

  18. My experience with Lowes today is great. I put in an order that ended up getting placed in Maine, I wanted Auburn, New York. Well I got there to pick-up my order in Auburn, NY and nobody knows where it is. Well Rebecca in Store # 561 was a credit to the Lowes name. She got it all straightened out. THANKS REBECCA!

  19. Bought bathroom vanity and faucets from Christian.
    He was very helpful, patient, and professional.
    Checked out with Cortia and she was
    very pleasant.
    Columbia MD location

  20. I went to the paint department at the Avon Lowes and needed a can of High coverage primer. I couldn’t remember which primer I had previously bought. I told Gabe that and he brought not one but three differnet brands of primer out for me to see and said it wouldn’t be a problem to look at more. I made a call home to read the label on one of the paint cans and confirmed that I had the right one. Gabe was very helpful in my delema and I was a happy camper. I’m soo glad the Avon Lowes is hirering such wonderful, helpful people!! Please let him know he is doing a great job! Thanks again for making my shopping experience a pleasure! Steve

  21. Just came from Lowes,4040 Oldfield Crossing, Jacksonville FL 32223 and bought rust remover for tile. Gentleman named Mel helped me. Second time I had him help me. He did an excellent job He needs to be recognized and applauded. George Lytle, 3730 Aladdin Acres Drive, 32223 Jacksonville, FL

  22. Ms. Jennifer Faulkner has made my time at Lowes a wonderful experience. She was so understanding polite and knew her job. I walked out of Lowes with a smile on my face that’s how good Ms. Faulkner was. Lowes please let her knew that she is doing a great job!!!!

  23. I had a pleasant trip to Lowe’s . I was able to fine what I was looking for with the help of Christine who also check me out .

  24. For some reason I am being asked to repeat my original reply. I like the store the associates, I’m done thank you.

  25. I like Lowes as a Veteran I get 10% off there already reasonable prices, they have a great selection in North Conway New Hampshire, The store in Windham Maine is larger and better stocked so I shop both. Some or there store associates are retired contractors and are very helpful when doing a project. Very glad that they came with in 20 miles of home.

  26. I was very pleasantly surprised when Missy at Lowe’s in Bellbrook, OH told me I could return the paint I had bought that was the wrong color, and for no extra charge she gave me a better color and a better kind of paint — because she had no more of the one I had bought. I hope she gets recognition for her kind and thoughtful and efficient service.

  27. We went to Lowe’s to pick up a very heavy saw from the hardware department. My husband spotted a young man in a Lowe’s vest, and thinking he worked in hardware, asked him to help load it on the cart. The employee immediately assisted my husband and was of great help. We found out, in talking to him, that he was a cashier and had just been on his way to clock in….he DID NOT work in hardware and certainly had not been under any obligation to assist us. This employee’s name was Joshua, Store #0318, Department: Front End, Pueblo, Colorado. He definitely deserves a pat on the back for his customer service skills and friendliness.

  28. Went to Lowes today to pick up a few items. My husband and i had a great experience shopping at Lowes today they have an associate named Gary he helped us in the isle with light bulbs. Gary was very informative and helpful about what we needed. Great associate! the store # 2852 is the Lowes Gary works at. He needs to be recognized.

  29. when i returned front loder it take complete two hour for lady clark to refund my washer.she has no clue for extended protection plan refund.all she got to tell me or give phone no. after two hour waiting.why?????.i don”t have to wait for this.if it is long line i understand.

  30. I bought some lumber for a home project . Lowe’s has been my store to go lately and have had good assistance.
    But this time for this lumber purchase , the gentleman that assisted me , Eric , helped me to select the lumber , helped me load it on the store cart , reviewed the charges with the cashier to make sure I received credit for some damaged lumber , then helped to load the lumber on to the truck !! Totally pleasant , respectful and so very helpful !!
    Not only do I needed the purchase , with personnel like Eric , makes me go back to the store with the assurance that whatever assistance I need I will be fully satisfied !!

  31. I have been shopping for years at the Surfside Beach Lowes store and have a Veterans discount which I appreciate very much. Thanks for having a nice store and great products.

  32. Couldn’t take the survey – as soon as I click on the link to start the survey it takes me to a page with “Finish” as the only option, clicking on it takes me to the Lowe’s regular shopping site.

  33. the store is a good place to shop has a large variety of items a one stop shopping store i have many items there large and small -like the military discount

    1. the store is a good place to shop has a large variety of items a one stop shopping store i have bough many items there lumber -fef tools and more -i like the military discount a way of thanking our troops

  34. Just like to say job well done to Doug, the appliances manager. I bought a dehumidifier, an electric hedger and a leaf blower. Being female we don’t know too much about these items but he took the time to explain everything, even taking me directly to the items where normally I’m just told the aisle numbers. He was great!! Thank you Doug from Middletown Ohio store.

  35. After many hours trying to find assistance re a new GE dishwasher from which a roller had fallen off and melted, learning there are no available GE repair people in the Lehigh Valley, being asked to send a picture of the original receipt while speaking to a parts person – something I didn’t know how to do, I went to the local Lowe’s dept from which 3 kitchen appliances had been purchased two months ago.. TJ Dean was the only person in the department, was due to go home in a few minutes, but very kindly helped me by taking a picture of the receipt and sending it to a GE Parts person he reached on his phone. I planned to enter this information on a survey – praising him for his kindness, but cannot find an 18 digit number on the bottom of my original receipt – have only a confirmation number for what he accomplished for me. I hope he is helped by these words since I am unable to complete the customer satisfaction survey without 18 digits.

  36. When at Lowes today , we had the best customer service we have ever had. A young lady by the name of Melissa was very helpful in many several areas. She helped us with 3 outside lighting fixtures for our home ,along with faucets for our kitchen.

  37. your employees at the appliance department were so extra nice considering it was early on sat. morning they have a great attitude !!!! love lowes

  38. I have been trying for 20 mins to take your survey, the website kicks me off and tells me to mail it in! What the heck?????? This is why your company can’t get people tp participate in the surveys. I’ve tried multiple company surveys and they are all too hard and make you jump through too many hoops. I don’t even get a chance to “hoop jump” with http://www.lowes.com/survey…..very frustrating.

  39. I have been shopping at Lowes for many years and usually find the items I need. I especially like the fact they have veterans’ parking and honor veterans by discounts.

  40. great organized stores, in the new orleans la. area.
    the amount of personnel to help is getting better, and more knowledgable.
    great prices, especially the sales promotions.
    clean, most of personnel want to help.

  41. I just wanted t o pass on the Bianca is one your premeire associates. Thank you for her. She is customer oriented and does a great job. Thank you for her.

  42. I have been shopping Lowes for years and been able to find most everything I need, and if not Lowes can and will spical order what I am looking for. The people there are just as nice as can be and will help you with what you are looking for, most times they can tell you where to look and what side to look on. Most call me by my name and that makes me fell good.

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