– Cub Foods Survey


Cub retailer stores, popularly known for “no-frills; bag your own groceries…” and also classified as the best grocery store in the United States by many, have created an avenue for its customers to take part in an all-time survey with intentions to improve their services. Therefore, their valuable customers are encouraged to take part in this survey not only because CubListens helps to analyze and improve the Cub services but also so they can give those customers an opportunity to win a weekly sweepstake of $100 gift card. You heard me right, the lucky winner takes all, let’s see why it is important to take part in this survey. 

Why CubListens Customers Satisfaction Survey?

Like the title implies, the major reason for this survey is to increase and improve their services for maximum customer satisfaction. This supermarket chain acknowledges that the customer is their priority, this is seen in their mission statement: we view consumers as the driving force behind our business goals and strategies. Moreover, the general perfect services at Cub stores were obtained through the only sure means of customers-client communication, which is through surveys. Not only is this opportunity easy to participate in, but it also helps the store to grow and improve its services nationwide.

Furthermore, Cub stores are giving their customers a chance to air their opinions, complaints, suggestions, and most importantly an assurance that all their problems related to Cub stores will be fixed. This survey is an excellent and well-thought-out platform to cement Cub’s relationship with its customers and also an assurance that Cub should be the first store you visit for all your groceries. Let’s not forget the prize attached to this activity.

How To Win $100 Gift Card in CubListens Survey?

Each customer gets a free entry into a draw where just one person will take home a $100 gift card. Now, let’s take a look at the requirements, restrictions, and a guide on how to qualify for this free entry and survey. 

Survey Requirements

  • It is required that each customer pledges to give his/her completely honest answers to the questions that will be asked during the survey.
  • Every customer that has intentions to participate in Cub’s survey must have adequate knowledge of either English or Spanish language. This is because the survey would be taken in either of the languages, in accordance with the customers’ choice. 
  • Every Cub survey participant must have a laptop, computer, or smartphone with an internet connection. This is because the survey will be carried out online, also the gadget to be used must be cookies or JavaScript enabled. 
  • To participate in Cub’s customers’ satisfaction survey, the customer must have a receipt, a proof of purchase from any of Cub’s stores nationwide.
  • To qualify for the lucky draw and fortunately become its winner, each survey participant must enter his/her contact information. Besides, that’s the only way to contact you if you win. 
  • Only customers with receipts that show that they visited a Cub store within a week of the survey will be allowed to participate.

Survey Restrictions

  • Customers that are below 18 years of age are not allowed to participate in the survey.
  • Residents of other countries and states except for Illinois, Minnesota, and Wisconsin are restricted from taking this survey for now.
  • The prize of a $100 gift card when won cannot be transferred by the winner. 
  • All official employees, including ad-hoc staff of Cub’s stores, are not permitted to take this survey.
  • Family and relatives of a Cub stores’ staff are restricted from taking this survey. Surely you understand the justice in this rule.

Survey Participation Instructions

Now is the time to give a step-by-step explanation of how Cub’s survey goes.

  • Buy an item from any Cub store near you and don’t forget to keep the receipt. Who knows, it might win you a $100 gift card. 
  • Type on your browser. Remember, your gadget must be cookies and JavaScript enabled. If it is not, don’t worry, search “how to enable JavaScript and cookies on my phone” on your browser and carry out the instructions displayed.
  • Type in the access code on your receipt inside the highlighted box and click enter.
  • Select the language that most suits you for the survey; either English or Spanish, click next.
  • Answer the questions displayed on your screen. Remember that only honest feedback is expected from you, any feedback that is perceived as dishonest will be disqualified.
  • Enter your personal details, this may include your name, email, phone number, address, and all other details that will be used to contact you if you win.

About Cub Foods

Did you know that Cub means Customers United for Buying? Now you know. Also, this popular grocery retailer that deals on all imaginable household items including free-from foods has over 80 stores across the United States after over 50 years of its existence. Additionally, services like grocery delivery and store pickup have been added to further satisfy their customers’ needs. Cub stores was founded by Charles and Jack Hooley (the Hooley brothers), Robert Thueson (their brother-in-law), and Culver Davis (a friend) in 1968. It is now owned by SuperValu Inc. Cub stores have been widely known for being the first total discount store chain in the US and since then it is one of the most patronized grocery stores. Their mission statement reiterates their “customer first” priority, this has also propelled them to create a customer survey to ensure that every one of their customers is satisfied with their services. 


If you are a regular customer of Cub stores, you just have to utilize this opportunity and tell those that matter in Cub foods how good or how bad your experience at Cub was. Don’t forget you might be the lucky winner of this week’s $100 gift card. Check out their official survey website at for more details.

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71 thoughts on “ – Cub Foods Survey”

  1. I have spoken to cub several times, but as yet they have not made any changes that would make me happy. I have asked then to stock Old Dutch Kettle Popcorn. I go into the store only once a weeks to buy 8-10 bags of this product, but every time I go in they only have a couple of bags. I therefore am forced to drive to the south Lakeville store where I might find two more bags, then to the Lakeville North store were I can usually find another couple of bags, then it is up the road to the Apple Valley store where I might find bag and then finally up the the Cub store in Eagan off Cliff road where I will find a few more. So all in all I have to visit at least 5 stores to get enough bags for the week. Somehow I don’t like the idea of all the time and gas it takes me, I have spoken to customer service in several of the stores, but nothing ever changes.

  2. Blaine Northtown Store
    Easy to navigate store
    Close to other businesses we frequent
    Easy to order deliveries
    Great to have access to Pharmacy for vaccines

    2nd trip to CUB

  3. Cub has a good selection, Easy layout, friendly staff. The store has a customer-oriented business. Important to seniors. Thank you, Cub! I 2ill be you r customer for years to comr!!!!

  4. Why do I shop at Cub? Convenience, hospitable, pleasant and organized are the words I would use as I visit and shop at Cub Market. Thank you for a little civility at a time when the world seems a little disconcerting.

  5. i am a cub shopper and shop 2-3 times a week. i am always able to find what i need at a reasonable price. i have shopped there for 20 plus years. i know most of the employes including the staff in the pharmacy which is where i do all my perscrption needs on a timely manner and with help and always a smiling face, i always have the best customer service cashiers are friendly and helpful. i have gotten to know almost all the long time employees and am so pleased with them. I also would like to say the manager at Brainerd cub in East Brainerd cub Bryan is always eager to help or just to find out how your day is going. i have known him for at least 25 years and always been satisfied with his willingness to help out, I love my cub . I take advantage of all their produce sales and all others Cub is my place to shop Thank you to all who help and Thank you for your smiling faces.

  6. Selections of products and service is good. Prices are reasonable and weekly Ads are great for planning a former grocery store employee ( Red Owl Stores ) I can appreciate how Cub Foods operates to be a good part of our community.

  7. I love cub, but trying to take your survey puzzles me . When i type in the Code , it rejects it saying there are only 16 digits. My code is very clear and its 18 digits 11013 13650 150085 . tried this during the 3 day period . Since I could not contact your service by phone because you were too busy, now its too late. But can I least get an explanation of why this discrepancy occurred.

  8. My husband just got out of the hospital and they advised me that he should eat soft foods as he had 4 teeth pulled and his mouth was extremely sore. Linda and Julie were extremely helpful in helping me location the items that they thought he would like and there location in the store. Thanks for having great and helpful staff, they are a great representative of your organization.

  9. You really need to check the expiration dates on the food, I am amazed at how many foods are outdated.

  10. The week of 7/5-7/11 your on line add showed peaches at 1.49 I see it was deleted after my complaint of not getting the sale price. I did take a picture of it. I’m still upset about it but I guess it doesn’t matter to you since I haven’t heard back.

  11. since all the problems that have been going on CUB has been making one heck of a come back with everything in the store supplies re stocking of items and over all service my opinion is number one back in service.

  12. The service was wonderful. I needed help getting the groceries into my car and the cashier got someone to help me. They were thoughtful and polite.

  13. We shopped at your store on Sunday. Nice, clean store. We found everything we needed. Nice friendly cashier- Linda L. We will be back. Thank you.

  14. I bought some groceries yesterday at Cub. Nancy was very helpful AND, I REALLY like shopping at Cub in Monticello, Mn.

  15. I would like to compliment Cassie, pharmacist at Stillwater Cub. She took time to help me with prescription order on 4th of July. I could not get in contact with Urgent Care by phone. She took over and I received correct Ned. Thanks!!

  16. I am customer at Stillwater Cub Pharmacy. I would like to compliment Cassie for her help with my prescription. I could not get connected to Urgent Care, the phone line was not answered after noon. Cassie took extra time and effort to work with nurse on duty at Stillwater Medical Group to figure out which prescription should be used. I was very grateful. It was the 4th of July weekend!!

  17. Check out person very helpful and polite. Was able to find everything I went for. Store was vwey clen

  18. We have shopped at Cub for over 40 years. Love your produce and all the great weekly deals! Also the friendly butchers. Thank You for this chance to win, we would splurge on steaks and seafood YUM!

  19. Kelly at Cub, in Plymouth on Vicksburg, went out of her way to help me this morning. I am in a wheelchair, trying to use a shopping cart. She certainly made my shopping much easier.

  20. I have shopped at the Eagan (Town Center) since before it was a cub. Everytime I go shopping something is messed up. This time there was a big sign on the charcoal outside the store. The sign read $7.99 instead I was charged $9.99. I have the last time I was in (and I did write in) the store was out of Canada Dry Bold ginger ale. To be fair I have gone on the direct website. Cub must have more than one avenue to make comments? Anyway, I have yet to receive a response to my many comments. You say you will respond yet you do not. I have had enough. I have gone there so many years because I am used to the layout. I’m sorry but I will not be returning to your store. It’s just to frustrating. I bet this does not make it on the 32 thoughts about Cub? I also will be extremely surprised if I receive a response.

  21. I visited the Minnetonka Cub store on 6/11/21 specifically to buy some anniversary cards. I had stopped at Target first as I incorrectly thought they had a more extensive selection of greeting cards. I was so wrong and could not find any Anniversary cards that were not “Woke!” Man to Man or Woman to Woman. Cub had a much better selection of cards, so I bought 2 very special Bonair Daydreams cards at a much better price than Target. Next time I need greeting cards, I will bypass Target!

    Thank you, for your fine selection and service as always.


  23. I love the NEW Cub store. The remodeling was terrific. I also love the deli section with more selections to choose from.

  24. Troy over in the deli is a great representative of your organization. Your food and service are very healthy and good.

  25. Love going to Cub foods, always fresh fruit and vegetables, great choice in the meat dept. store is always well stocked. Like the employees, they are always willing to guide you. Great all around store ,,,

  26. I shop at the uptown store they have everything I need right where I can find foods I buy very convenient store.keep up the good work guys an women who work there .

  27. Your survey is ridiculous. I entered the code on my receipt and got a message that said I entered too many digits. The numbers I listed are exactly as printed on my receipt and it will not accept them. Anyhow, your review probably wouldn’t be what you wanted. My last two experiences with Cub have been very negative. Your prices have skyrocketed and your supplies are often inadequate. Example: I love your Super Chill Sparkling Water; however, you want .89c per bottle and I can buy the exact size bottle of sparkling water at Walmart for .57 cents — why would I buy it at your store. Another example: I love the Atkins Milk Chocolate Caramel Squares (15 pieces per box). Your price: $6.99 or higher. The price at Walmart: $4.72. Again: why would I shop at your store and pay these extremely high prices. I live on a fixed income and really can’t afford to shop your store anymore. I have shopped at Cub ever since they opened the store here in Rosemount many years ago but feel it is time to take my shopping elsewhere

  28. Cub is where I do mostly all my grocery shopping, I know where everything is the staff are helpful. If they don’t have something I am looking for they see if its available. I usually do self check out but when meat coupon for so much off know to go through check out. Elizabeth V is usually there the time of day I go enjoy her alot.

  29. I like to go to the store later in the evening because there are less customers to bump into and I feel as of ihave the whole store to myself. I also like the fact that I can find most items I’m looking for without searching too long. The store in forest lake is always clean and tidy and the staff are very good about helping out if I have any questions.

  30. easy to find items, wide isles, friendly employees wearing face masks, good merchandise, able to get in and out in a short period of time. Love my neighborhood Cub. Thank You.

  31. Cub is close to our house, has good quality products and plenty of discounts that we enjoy since we are both retired. Thank you Cub for the great service.

  32. Cub has convenient access locally, friendly employees, good prices, and well defined food aisles. I have been a cub customer since the days when we had to write our own prices on our items!

  33. I have been shopping at Cub for over 25 years. I love everything at the store and now that they remodeled it is greater than ever. And the bakery is the best in town.

  34. I have been shopping at Cub for over 40 years and have always been treated with kindness and respect, especially when I had a rare need to return an item and when I needed help at the payout register. I especially appreciate the discount when using my Cub card at Holiday gas stations.

  35. Back in the day if you found an item that had the wrong price Cub would give you the incorrect price you paid plus the item you were buying. Now they don’t advertise it but is still true? I work in retail and it’s a great incentive to have everything marked with the right price and it was always fun for me to find an item that was priced incorrectly. Life long Consumers United For Buying customer’.

  36. I Love the Cub in White Bear Lake! The workers are so helpful and courteous! Bakery people, [Mary and Kevin] are always helpful for the things I need. The whole store is so neat and clean I could almost call it my second home.

  37. we’ve been shopping at our Cub Foods for. Wouldn’t change a thing about 15+years. Best of everything is there

  38. The Cottage Grove Store has a lot of bare shelves compared to the Cub in Woodbury. I go to the one in Cottage Grove as it is close to home, but I prefer to do major shopping at the Cub in Woodbury for more selection, and a nicer produce department. I prefer the Cub Pharmacy at Cottage Grove due to the helpful staff and the drive through.
    All staff at the store have been nice and helpful but the store seems understaffed and it shows.
    I have a suggestion for all Cub stores: In light of recent attacks on elderly women being attacked and cars hijacked when they are putting their groceries away, it would be nice to offer the elderly assistance to their cars – especially over the Holidays

  39. Was at a Cub Foods asked an employee where Oven Cleaner was, he stepped out of the isle and pointed in a general direction, Then a 2nd employee came by and I asked him, He sneared at me and stated it’s on ilse 11 I said could you please come show me, He rolled his eyes at me and turned his back on me, The likelyhood of ever going back and shopping at that 1 store is pretty slim.

  40. on 10/2/20 purchased item at deli that I thought was 6.99. when I checked receipt it was 9.99. went back to check endcap and asked deli staff. wasn’t correctly marked. deli staff honored difference. I just wanted to make sure I saw price correctly. I was impressed how the gal explained this. very pleasant and walked me to customer service and explained to counter staff. this was at cub 8421 lyndale ave. south in mpls. mn. the deli staff was Kirsten and customer service clerk was bobby. the deli area is always well kept,organized and friendly staff.

  41. I’ve entered the $100 gift card in the past. But now I go online and answer survey questions again, and again, and again. Very frustrating !!! E-mail me back with an answer on how to enter the sweep stakes. I’ve done it before without having to answer all those questions. And don’t tell me I have to qualify by answering all those questions. P.S. Keep it SIMPLE !!!

  42. We have been shopping EVERY Sunday for YEARS!!!! We like the Cub rewards card….but, there are somethings we feel is unfair. We don’t have a cell phone and we are not able to get the digital deals!!! Not going to get a phone JUST for this! Missing out on LOTS of sales. We spend hundred of dollars around Christmas time for baking. If something doesn’t change…you will lose customers!!!

  43. I think that it is unfair to people that can not down load digital to their cub card. I missed out on think that I was going to buy and couldn’t. If this is the new for you, I’m not going to be able to shop there.

    1. I stopped at Cub

      I stopped at Cub Food for 2 items, Hydrogen Peroxide & Percill Laundry Soap I found both items on sale so
      I bought two of each and some other good buys. The store was neat and clean, the help was friendly and
      helpful. I will shop there first next time. I live in another town so it will be a few weeks Joyce Schubert

      1. I stopped at Cub Food In Freeport ILLinois for 2 items, Hydrogen Peroxide & Percill Laundry Soap, I found both items on sale so I bought two of each and some other good buys. The store was neat and clean, the help was friendly and helpful. I will shop there first next time. I live in another town so it will be a few weeks Joyce Schubert