TalkToGiant Survey – – Giant Food


Giant Food of Maryland, LLC, is a supermarket chain that operates in Maryland, Delaware, Virginia, Washington, D.C., and Pennsylvania. The company has 169 superstores and 159 pharmacies in the US. 

TalkToGiant, which is available at, is a customer satisfaction survey designed to get your feedback about Giant Foods, its services, and your shopping experience at the supermarket. The company will use your feedback to improve its services and enhance your future shopping experience.

TalkToGiant Survey

The purpose of the TalkToGiant survey is to improve the customer experience at Giant Foods. It allows customers to stand up and speak first-hand so that the company can hear you and improve its services on the basis of your feedback.  

Giant is committed to creating pleasant shopping experiences for its customers. The business aims to meet all your needs and requirements. However, the supermarket cannot know whether you are happy with their products and services without asking you first. 

Your honest and genuine feedback is extremely important to the company. For this reason, it has created the TalkToGiantFoods customer survey to get your feedback, opinions, suggestions, and complaints. 

The best part about the survey is that Giant Foods values your feedback. As an appreciation, it is offering you the opportunity to win a $500 card in return for completing the survey. Head over to to participate in the survey. 

Commonly misspelled: www.talktogiantfoods com, talktogiantfoods com

The survey comprises of some crucial questions that will take a few minutes to complete. Make sure to answer the questions truthfully, based on your experience. Once you submit your answers, you will enter a sweepstake where you get the chance to win a $500 gift card. 

Why Customer Satisfaction Survey

Retail giants and superstores across America are fighting to get more loyal customers by providing unparalleled services and products, thanks to the fierce competition in the retail industry. Giant Foods is a retail chain known for being customer-centric and doing everything it can to meet customer satisfaction. Its business model revolves around customer loyalty, and the company has always gone out of its way in creating better shopping experiences for its customers. The Talk To Giant Foods survey is a strategy geared in this direction. 

If you are a customer of Giant Foods, you must participate in the survey so that you can have a pleasant shopping experience and get improved services the next time you visit the store. The company deems the survey very important, and the top executives have direct access to the findings and analysis. 

When you give your feedback through the survey, the company will use it to look back on its performance, identify problem areas, craft better customer satisfaction strategies, and introduce essential changes according to your demands. In other words, the survey not only puts the company on the road to success but also ensures a better in-store experience for you – the customer. 

Giant Foods is giving its customers the golden opportunity to win a $500 gift card as an element of motivation and appreciation for taking the survey. When you complete the survey, you will get the chance to win a $500 gift card through a lucky draw. 

How to WIN a Gift Card in TalkToGiantFoods Survey –

TalkToGiantFoods Survey

Survey Requirements

  • To participate in the survey, you need to be a legal resident of the US, particularly DC, DE, MD, and VA.
  • You can take the survey only if you have submitted you enter the survey during its active period.
  • The survey is online at, which means you need to have a computer, tablet, or smartphone with a good internet connection to complete it.
  • Make sure to enable javascript and cookies on your browser before starting the survey. 
  • The TalkToGiant survey is available in English. You must have at least a basic proficiency in English to take the survey.
  • Only Giant Foods’ customers can participate in the TalkToGiantFoods

survey. You would be required to enter information from your recent Giant Foods sales receipt. 

Survey Restrictions

  • You are ineligible for the sweepstakes if you are en employee, manager, director, or officer of Giant Foods or its parent company, subsidiaries, affiliates, vendors, promoters, and other closely linked stakeholders. 
  • Immediate family members of Giant Food employees or employees of the superstore’s parent company cannot participate in the sweepstakes. 
  • The survey will be null and void wherever it is legally prohibited.
  • If you win the prize, you cannot sell or transfer it to any other person. 

Survey Participation Instructions

  • Step 1: Go to the survey website at 
  • Step 2: You will see a welcome page where you can begin the survey.
  • Step 3: Before starting the survey, make sure to read the on-site instructions and rules carefully.
  • Step 4: Next, you would be asked to enter the necessary information into the site from your recent sales receipt.
  • Step 5: Locate the 20-digit pin on your sales receipt and enter it into the website. Do not include spaces when entering the pin.
  • Step 6: Now, click on the purple “>>” button to begin the survey.
  • Step 7: Make sure to answer all the questions honestly and share your genuine opinion, suggestions, and complaints based on your shopping experience at Giant Foods.
  • Step 8: After you answer the questions, you will be asked to enter your personal details like Name and email address on the website. This is important for participating in the sweepstakes. 
  • Step 9: Double-check the entered information and then click on the “Submit” button.

About Giant Food

Founded by N.M. Cohen and Samuel Lehrman in 1936 as a small fresh meat store in Washington DC, Giant Food Inc. has come a long way. With more than 180 stores across Virginia, Maryland, District of Columbia, Pennsylvania, and Delaware, Giant has now grown into one of the largest supermarket chains in the US, thanks to its approach of putting customers first. 

The supermarket has always gone the extra mile to make sure you get high quality, safe, and wholesome products at affordable prices in clean, modern, and aesthetically appealing stores. 


Giant is on the mission to retain the loyalty of its customers by listening to them, solving their problems, and surpassing their expectations. To achieve its mission, the company has launched the TalkToGiant survey. 

Participate in the survey to have a better experience the next time you shop at Giant Foods. It takes around 10-12 minutes to complete, and you will get a chance to win a $500 gift card. So, what are you waiting for? Visit and take a chance of becoming a lucky owner of a $500 gift card.

21 thoughts on “TalkToGiant Survey – – Giant Food”

  1. Giant is kept clean. Some of the workers are pleasant. The prices at Giant are sometimes ok.

  2. My first time doing a supermarket survey and was put off by Giants because the survey wants me to change my browser, why? I also completed (for the first time) a survey for ShopRite and it was easy and quick, and it did not ask to change my email browser.

  3. you guys have to update your motorized scooters. i guess that its not a priority for your handicapped customers. when we go there the scooters always die out for my disabled husband and i have to run around all the way to the front and get a new cart. can you please update your motorized scooters. this is not right that disabled people have to go through this all the time.

  4. I love Giant! Won’t shop anywhere else I find no matter where I go in the store there is always someone working to help with any questions, especially at the checkout the cashier is very kind & helpful. Where I live I’m within a few miles of 3 Giants! My favorite is Giant in Willow Grove Pa 19006. Love, love, love GIANT!
    Thank you
    Very satisfied customer

  5. Thank you Anna , and Angelina for be polite and professional about your job. Is hope a lot from giant Most the time from the one on Emmaus st . So very important for customers to end their shopping in good spirits because of positive friendly attitude that they experience with the amazing cashiers girls . Thank you do much for your smile and warmth

  6. I would like to compliment Tracey Oaks In the deli at the Pikesville Md Giant. You were out of the oven roasted chicken salad with craisins. As I eat that 3 to 4 times a week, I was disappointed. She immediately said she would make me some. And she did!! I gladly waited 10 minutes while she prepared it. I would say that is above and beyond customer service. I hope she will be rewarded. She deserves to. And I’d also like to compliment Tami Williams behind the customer service desk. She is always pleasant and very helpful. When she can’t help me about something, she always apologizes. Nothing bothers her.

  7. Western Union transactions (usually money transfer matters) at store customer service desks usually take quite a long time to complete leaving other customers who are in line with more routine issues waiting for extremely long periods of time …at my local Giant store often up to twenty minutes or more. Perhaps you should have a separate customer service window just for Western Union transactions. That would make customer service a lot more efficient.

  8. With the rise of covid, the check out clerks should be wiping after every customer. Also in the self scan. I mentioned it to the head of cashiers and was told they are too busy. I shop at Walmart for things that Giant does not carry, and at the self scan, the terminals are wiped after each customer. I called the Giant corporate offices, and noticed the next few days that the self scan was being wiped. But it did not take long to go back to non cleaning. Today there were 3 in the self scan and no cleaning. When I was finished and leaving the clerk was on her cell phone no wiping.. Giant should do MUCH better.

  9. I go early 6:00 and almost never a checker on. Then I have to scan items myself. Why tell older folks to go early and make them scan and bag themselves? Spend money and hire another person. Terrible. But ladies that help you are nice at self check!!

  10. A couple of things: 1. It is so nice that Giant not only gives Rain-checks, but lets you return items that are not right. This is not the case in some other grocery stores.
    2. When I got to Giant today, I realized I had no cash, just my credit card and I NEEDED cash. Not only did the check out cashier try to help but the service representative at the Main counter bent over backwards also. Ended up I had to write a check with an excess amount, no getting cash back with my credit card. Anyway, I really appreciated the time and effort both gave me.

  11. First of all: We have lived in our current home for 20 years. We have been loyal GIANT customers, at the same store (6340 York Rd Towson, MD) all that time. That said, I (as the primary shopper) would appreciate a little consideration – aside from the routinely friendly, helpful service that is always available at my store.
    #1 . There often seems to be a problem with your computery and my account. This AM I went to the pharmacy. My receipt said “Tell us how we are doing”. In signing in to talktogiant and carefully entering the pin #on the receipt, I got “try again this is a different store.” What?!
    #2 Recently you gave me the opportunity to earn extra gas points while signing up for some new service features from Giant. I tried to sign up TWICE. Each time (as our household’s PRIMARY GIANT SHOPPER) my sign in was blocked, and my husband’s name info was pre-set into the address field. No biggie – he eats what I BUY AT GIANT but then I wasn’t allowed to proceed with the application. (BTW, I did call in to customer support where a pleasant young woman worked on fixing the problem – only she didn’t.) Another BTW, is that I finally gave up because I couldn’t figure out what the benefit of signing into the program would be. Your description was quite complicated. Thanks for the chance to vent. Keep me happier by keeping deals, etc. simpler. susan zator

  12. I was definitely very impressed with the cashier named Rachel she displayed the best customer service I have ever experienced at a grocery store!!! It was the little things she did while cashing me that put her up and beyond everyone else in this business. When she checked my juice tops to make sure they weren’t open explained the guest survey to me and how I can save money the next time I visited this establishment I was sold!!!! She’s AWESOME!!!!

  13. Service at store#375’s Brentwood Rd. location has deregulated. The last 3 visits the Sesfood department never has an attendant available & no bell tp ring for Help! Regardless of how slow business may be in one of the most expensive departments, there should be someone to serve customers! Ive emailed corporate, complained to the store manager before walking away from my entire basket of food! Again today, no.attendant & 3 customers waiting. This time I purchased pre-cooked crab legs but for tge $38 I spent, I would have preferred selecting fresh ones & having them cooked while I shopped. Please Fix this ongoing issue which has gone from Bad to Worse! Also, What good is fuel rewards for Me when I don’t own a car? Public transportation costs too! I’dlike to earm rewards for my loyalty too! Respect & Reward less fortunate customers equally! We…just like “BLACK LIVES MATTER” Deserve Respect !

  14. you are highway robbers. I just looked at my receipt when i got home and paid 16.99 for 9 rolls of charmin toilet paper and i will not be back and be cheated in this manner. I purchased today 30 rolls of the same product for 19.99 at costco.

  15. where are the ;products in your new hope pa store. it looks like a ghost town in the laundry dept and house cleaning isle. no paper towels or toilet paper or laundry supplies. this has been going on since march. your prices have been raised significantly and i can but things ccheaper in other stores. being on crutches i wanted to come into the store and leave by the same door as it was closer to where i parked my car and Dan the cashier said no way go out the other door. i explained my problem and he rudely said too bad. I will never shop in your store again.

  16. your wedsite is hard to use I was trying to take survey your site would not allow information to be typed

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