GuestObsessed Survey Guide – The Official Checkers and Rally’s Survey

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With their headquarters in Tampa, Florida, Checkers and Rally’s have successfully opened more than 893 franchises across the United States making it one of the largest chains of restaurants. Checkers and Rally’s is famous for its burgers, seasoned fries, milkshakes, and frozen beverages. They have a unique concept of a double drive-thru restaurant. 

Customer satisfaction surveys are significant for Checkers and Rally’s because it allows them to get valuable feedback from their customers and know about their services. Knowing about the shopping experience of their customers plays a key role in the growth of the franchise by helping them enhance their buying and overall experience for everyone. The survey is made up of various questions related to the dining experience, customer service, visit experience, etc. and the company expects genuine feedback from honest customers. The brand believes in taking all the customer feedback positively, irrespective of the negative or positive comments from every customer. 

Checkers and Rally's

Checkers and Rally’s rewards every participating customer with a free coupon code using which they can enjoy a free meal on their next visit, and this is possible by just answering online questions from your mobile device or any other device. The company has set up some basic guidelines and eligibility criteria to qualify for the GuestObsessed survey which are very simple to understand.

In this article, we bring to you everything you need to know about the survey and the process to complete the customer satisfaction survey. 

Why Checkers & Rally’s Guestobsessed Customer Satisfaction Survey? 

The Rally’s guestobsessed com survey has been strategically designed, and it not only helps the franchise but also benefits the customers. It includes simple questions that a person of any age can read, understand, and answer. Who wouldn’t like to get a free sandwich by spending just a few minutes on the survey? This survey benefits both the customers and Checkers and Rally’s; the customer gets a free coupon and Checkers and Rally’s get to know where to improve, what to improve, and what they are doing correctly. 

How to win a Coupon Code in the GuestObsessed Survey?

Survey Requirements 

To be able to participate and get a coupon code, one must be eligible and must fulfill the following requirements and restrictions.  

  • Participants must be legal residents of the United States of America. 
  • The participant should have any electronic device like a smartphone, laptop, desktop computer, tablet, and reliable internet access to fill the online survey. 
  • Participants must be 18 years or more.
  • Basic understanding of the English language. 

Survey Restrictions 

  • Residents of any state that does not allow or prohibits any type of sweepstakes will not be able to take the survey.
  • Prize transfer or exchanging the coupon for cash is not allowed.
  • 1 entry per receipt is allowed once every week.
  • Any person associated with Checkers and Rally’s in any way like employees, vendors, partner, executive board members, and their family members cannot take part in the feedback.

Survey Participation Instructions 

With all the requirements and restrictions clearly explained, let move to the most important part i.e. understanding the official survey step by step so that you get to the survey reward at the end.

  1. To enter the survey, go to the official Checkers and Rally’s Guest Feedback Survey page. The GuestObsessed feedback survey can be accessed at https://www.guestobsessed.com.
  2. On the website’s home page, you will be required to enter the 4-digit store number, date of visit, and check number. All this information is printed on the purchase receipt. 
  3. Enter the required details from a valid receipt to go to the next screen.  
  4. This screen will have the first set of online questions. You are expected to provide honest feedback and move closer to your survey reward. These questions are around food quality, your visit experience, complete shopping experience, staff behavior, etc. all the answers you provide should be based on your personal experience and not of someone else.
  5. As you complete the set of questions on one page, you can move to the next till you reach the end of the survey. 
  6. During the process of answering the questions you may be asked to enter the detailed experience, and this is to know what exactly went good or not so good. You may be asked to rate your experience and if in any way it would affect their next visit. 
  7. At the end of the survey, you will be asked to submit your email address, so ensure that your contact details are correct because once submitted there is no way you can update the information. 
  8. Select make a note of the coupon code flashing on your screen. You need to keep this code safe, as this is your ticket for free sandwiches or a discount on your total bill on the next purchase. 
  9. The coupon code is valid only for 7 days after survey completion, so do not delay your next visit to any Checkers and Rally’s store across the United States of America. 

About Checkers and Rally’s  

Checkers and Rally’s were independent fast-food restaurants, and they merged in August 1999. Checkers was founded in 1986, and Rally’s was founded in 1985. It specializes in hamburgers, hot dogs, French fries, and milkshakes. Checkers and Rally’s operates in more than 28 states of the US. Apart from discounts and free sandwiches through surveys, they also provide amazing discounts, combo meals, and in-store free French fries, and you can avail all these promotions and exclusive deals by visiting them or placing your order online. You can also subscribe to their mail list to keep yourself up to date will all that’s happening with Checkers and Rally’s.

We hope with this detailed article on the customer satisfaction survey conducted by Checkers and Rally’s food chain to get valuable feedback, you can easily get started. If you have any further queries, feel free to contact the Checkers and Rally’s customer service.

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